Our Shipping Policy
Will my order arrive on time?
Shipping times are estimates however not guarantee as all products will ship after print production. Shipping is done using USPS priority mail which can be 2 to 3 days to reach delivery destination. Shipping may be affected by factors over which Moorish Islamic Store/ Mother Is Calling Productions has no control, including incorrect delivery addresses, customs delays and Post Office delivery restrictions. Deliveries directly to prison inmates are distributed by the prison mail room which we have no control once the order has arrived at the prison as to when an inmate will receive their order.
Shipping Costs Estimates
Actual shipping costs is determined by the amount of items being shipped not the weight or dimensions. We only ship using United States Postal Services Priority mail. You may request shipping using FedEx or UPS however additional cost will be added separate from actual shipping cost rate.
Packages shipped military APO / FPO and diplomatic DPO addresses must use US Postal Service shipping. Express shipping cannot be used as this option requires a physical address.
All International orders will be contacted to assure delivery address and if any shipping cost needs adjusting.Our Return Policy
We generally accept returns; however, you may want to contact us in advance and make sure this applies to the item you are interested in returning. All Sales from Moorish Islamic Store/Mother Is Calling Productions are final NO REFUNDS, Only exchanges will be honored within a 7-day period on curtain items you must send the item(s) that you wish to exchange for the same or equal value. The item(s) you send back must be in its original packaging with no signs of major usage. Items that can be sent back for exchanged are:
DVD or Audio CD -Due to No picture, Skipping or No Sound
Kufis’, Turbans and Clothing items due to Non-fit or Wrong Color (must have no show of usage)
All other items sold are non-refundable, however certain situation may be consider for exchange by contacting Mother Is Calling Production Customer Service at 888-361-2499. If there is anything you find that is deemed unsuitable we ask that you contact us immediately. We at Mother Is Calling Production stand behind all that we produce us we are governed by our Moorish Islamic principles of Law which is Love , Truth, Peace , Freedom & Justice. We thank you for your support
Mail Return item C.O.D to:
Mother Is Calling Productions
P.O. Box 161968 Atlanta GA 30321